Privacy Policy
Effective Date: April 2025
Welcome to Voittaa Ltd (“we,” “us,” “our”).
We are committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, and protect your information when you use our websites, demo applications, and services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR where applicable.
1. Information We Collect
We may collect:
- Personal Information such as your name, email address, and organisation when you register or use our services.
- Uploaded Images used for asset data extraction and processing.
- Technical Data such as IP address, browser type, device information, and usage patterns (to maintain and improve our services).
We do not collect sensitive personal data unless explicitly necessary and agreed by you.
2. How We Use Your Information
We process your data to:
- Provide and deliver our services to you (Contractual necessity)
- Communicate with you regarding your account or service use (Legitimate interest)
- Improve and secure our services (Legitimate interest)
- Process asset registration from images you submit (Contractual necessity)
We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes.
3. Image Handling and Retention
- Images uploaded to our service are used only for extracting the requested asset information.
- Images are stored temporarily and securely.
- Some anonymised data (without identifiable personal information) may be retained to train and improve our AI models.
- Images are not shared with third parties, published, or reused for any marketing purposes.
4. Data Storage and Security
We use secure hosting, encryption, and technical safeguards to protect your information.
Access to your data is limited to authorised personnel only.
5. Data Retention
We retain your personal information:
- Only for as long as necessary to fulfil the purposes for which we collected it
- As required to comply with legal, accounting, or reporting requirements
- Uploaded images for demo/testing purposes are deleted within [e.g. 30 days] unless longer retention is necessary for product improvement (in anonymised form).
You may request earlier deletion at any time (see Section 6).
6. Your Rights
Under the GDPR, you have rights regarding your personal data, including:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Erasure: Request deletion of your data (“right to be forgotten”)
- Restriction: Request restriction of data processing
- Objection: Object to certain types of processing
- Data Portability: Request transfer of your data to another service
To exercise your rights, contact us at [Insert contact email].
We respond to all requests within one month.
7. International Data Transfers
If we transfer your information outside the United Kingdom or European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users of significant changes and post the updated policy with an effective date.
9. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Email: support@voittaa.co.uk
Address:
Unit 9
Bridge View Park
Henry Boot Way
Hull
HU4 7DW
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.